Process Evaluation to Help Clients Improve Operations  

Most organizations develop their processes and systems incrementally, over months and even years. Often the processes are developed on an ad hoc basis, starting as small, temporary solutions and workarounds that eventually become standard operating procedure. Such an approach is fairly common, but it can often lead to confusion, inefficiencies and even vulnerabilities.

Experience and detailed guidance

At DeLeon & Stang, we have been helping clients with various forms of process evaluation and improvement for more than 35 years. Our clients routinely turn to us for guidance on such issues as financial processes and workflows, point-of-sales solutions and other mission critical processes.

Whether it’s helping to evaluate software solutions, or conducting training to help employees understand a new process, through our process evaluation advisory services, we coordinate the services of multiple vendors in selecting a system, implementing it and training employees in its ongoing use.

When “good enough” no longer works

It’s all too easy to become complacent about one’s business processes—even to the point that existing systems seem like the only logical way to do business. What we bring to process evaluation is a fresh set of eyes, an understanding of many of the latest business software solutions, and of course, an intense focus on your bottom line. This combination allows us to diagnose problems in a way that internal staff may not be able to.

We’re ready to work side by side with you to understand the problem and implement a solution that makes sense.